BLOG: Your Training Delivery
Just Got Easier!
Chris Sharpe
March 6, 2023

The sentence all busy professionals love to hear- “your life is about to get easier!” We don’t always believe it, but when it’s said and it actually happens, we’re extremely happy. And, that’s what we’re saying with our latest product release for SkillsPass, our industry-leading workforce training platform.

Seriously, as I outlined in my short release overview video, we’re hoping to simplify the time and effort required to deliver and manage training for the hundreds of organizations that leverage our platform (either as direct customers or third-party users). With less time required to conduct administrative training tasks, administrators can focus on core training requirements, customer service, and the commercial aspects of growing their business. 

Our customers spoke and we got to work.

The product release process for us is critical to our success. It’s where we have an opportunity to activate product improvements and material advancements from our structured product roadmap. We’re in a constant information and insight gathering state- looking for ways to improve training delivery through SkillsPass. 

Our customers and users of the platform are our greatest asset. We value their feedback and leverage it to develop and improve their product. With this release, we had an opportunity to make some simple improvements that our customers have said would save time and make life easier for them- and for those individuals inside (or outside) their organization tasked with deploying and managing training for hundreds to thousands of customers or trainees. 

The key message was simple, the SkillsPass platform allows us to easily access, deploy, and manage training with our customers- but can it be faster? Can it be simpler with fewer steps? Can it help further reduce administrative time and get me back to my other key business requirements? Fortunately, the answer is yes it can!

Keeping things simple…

The theme of this release was ‘better’ and ‘faster’. We wanted to build in new and improved features and functionality that would streamline your training delivery, eliminate inefficient administrative tasks, and allow you more time to focus on the commercial aspects of your business. Let’s look at a few specific examples of what you will notice:

  1. New Interface- The first thing you’ll notice when you log in to the training provider suite within SkillsPass is the completely redesigned user interface. It’s a fresh look and feel, and we get a lot more information directly at your fingertips. We broke away from the menu navigation and brought the offerings into their own individual cards. No more searching and clicking through menus, it’s all right in front of you. Bottom line? Fewer clicks and faster execution.
 
  1. Simplified Calendar- The training providers who helped us with the beta release phase told us they really liked the all new calendar application.. We’ve really simplified how you access your offerings in real-time which makes life easier for administrators dealing with many courses and needing to quickly pull up information when taking a phone call or getting an email from one of their customers.
  1. Advanced Bookings- We’ve also streamlined the approach of adding people to seats in your various training offerings. The platform requires less information and fewer steps than before- which means you can add people to your seats in a matter of a couple of seconds. No matter if you’re getting a call from an employer or a worker directly. It’s just a lot faster to do that.

In addition, we’ve improved the processes required for managing bookings direct from employers, updating/merging learner accounts, and generating completion certificates. And all of these are done much faster too! We’ve also added automated onscreen tips, links to valuable reports, an all-new support knowledge base, and more!

Our redesigned interface streamlines the user experience for trainers. Fewer clicks and faster execution.

You really need to check it out for yourself to see how easy SkillsPass is for deploying and managing training for hundreds to thousands of your training customers. But don’t just take our word for it. Our customers are loving what they see too based on feedback gathered during the beta rollout of the latest release.

I spoke with some of our beta users and they were kind enough to give us a thumbs up (and don’t worry, they also gave us some other things we can further improve on in our next release!): 

 

This latest version of SkillsPass offers simplicity and saves us valuable time

– Richard Osborne- Battlefield Equipment Rentals

 

The SkillsPass platform is easy to use and makes registrations and bookings a breeze!

-Irene Grant- BULLIVANT Health + Safety

 

The SkillsPass platform now makes it even easier for us to manage training, deliver certificates; and it reduces administrative burden.

-Janell Stewart- Made Safe

 

 So the initial feedback is positive, but we’re not resting. We’re focused on the transition process, and in making sure this release is effectively leveraged by all of our customers and users as soon as possible. 

So what’s next?

We’re rolling out the update over the coming weeks. If you’re an existing user of SkillsPass, stay tuned. You’re going to be contacted directly (if you haven’t been already) by our customer success team with all the details on how and when you’ll be introduced to this new training experience. 

We’re also doing some webinar sessions where you can get an in-depth view of the new interface and the functionality- and how to make the most of it. We’re starting with an existing user webinar session on March 16th, 2023. If you didn’t get the email for this webinar, simply click HERE to register and we’ll follow that up in the coming weeks for a broader industry session. If you aren’t an existing customer, but don’t want to wait, you certainly can jump in and register for this customer session! 

All the information on this new release and the value of SkillsPass for training delivery can be found on our release page- HERE. You can also schedule a short customized demo while you’re there, and contact us directly with any questions. We’re looking forward to connecting with training providers who are indeed looking to make their lives easier!

For more information on Bluedrop ISM and our various training delivery and custom eLearning solutions visit our website.  You can also hit follow on our LinkedIn and Twitter pages to stay up to date on all our product news, corporate updates, and career opportunities! 

Suggested Reading
SkillsPass
Product Brief
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  • Ability to describe how this support will help you better assist your participants
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  • A tech sector focused community group 
  • Student and organizations need to reside in Canada
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REIMAGINE

A seamless online training ecosystem connection for all stakeholders or partners…

  • Including governments, regulators, industry associations, unions, career centers, training providers, employers and more.
  • These cross-organizational and complex training situations would overwhelm an LMS. SkillsPass fixes that, with a robust suite of NexGen features and functionality including:
    • ONLINE TRAINING HUB– our embedded MarketPlusTM online training marketplace- allowing our clients to go beyond their own training offerings and consolidate external training sources, whether classroom, online, or virtual. 
    • UNIQUE ARCHITECTURE– Industry open architecture solution design that enables third party solution integration and the bringing together of key partners/systems and eliminating the siloed, restrictive nature of the traditional LMS.
    • TRAINING PARTNER INTEGRATION– Training partner enablement through unique storefronts to accept bookings, track attendance, and issue certificates working in concert with each client’s marketplace. APIs are also available for Training Partners with their own software.
    • DIGITAL WORKER PASSPORT– The industry-first SkillsPass Worker Passport, allowing end-users to access and share their validated credentials securely with employers and regulators (via QR code).
    • MULTI-LEVEL REPORTING– Robust reporting and insights at an employer and industry (client) level. Clients can provide a business account for each employer partner to allow them to track valid certificates, assign training, and see the final results and expiry notifications. The platform also generates valuable client insights about training completion at certificate, demographic, partner, industry, and regional levels.

DELIVER

Providing end-to-end training delivery and credential management for all training formats…

  • This can include virtual, online, in-person, and blended training. Core capabilities include:
    • Manage learning paths that can include combination of online, virtual and blended offerings
    • Manage prerequisite requirements 
    • Track microcredentials that can be combined to form a master credential
    • Allow clients to build their own online courses and assessments 
    • Provide bookmarking so that learners can complete training in multiple sessions 
  • We have a globally recognized team of Learning Design and Production experts that work with industry SMEs to produce online and blended courseware and microcredentials.  They can take a project from concept to finished product within a few weeks. 
  • Over the years we have also amassed a large library of specialized courseware to address stubborn or urgent skills gaps with almost immediate time-to-launch and value.

SAFEGUARD

With security and support that safeguards our client investments in two key ways:

  1. Battle-Tested Solutions– Having met the highest levels of audit, scrutiny, and testing related to data security, privacy/consent legislation, and web content accessibility guidelines.
    • Our consent-driven architecture supports the latest regulations and best practices in data privacy/consent, security, accessibility. The platform is secure and audit-proof- with SOC 2 Type I Audit Certification, PCI standards compliance, adherence to all SaaS security and privacy requirements, and more.  
    • We are global leaders in this space. Over the past few years, we have been through 500 governmental client Threat Risk Assessments, passed 5 Provincial PIAs, launched with 8 governments and 5 regulators, been approved and deployed by the US state departments to deploy the solution in 30 Countries.  
  2. Full Delivery Support Options– Our experienced Adoption Services Group can help clients realize their objectives after launch. We help ensure that if you build it, they actually will come.
    • Our team has managed client training initiatives that have impacted millions of workers, and support training stakeholders (e.g., training partners and employers) to adopt solutions.
    • Our optional managed services range from supporting client adoption efforts to full outsourcing of the rollout and operation of training initiatives. For some of our clients, we actually operate their entire training solution, including:
      • Full onboarding and training for stakeholder groups (such as training partners or employers) 
      • Generating awareness, engaging with potential partners, performing system demos, signing on partners, etc.
      • Sales and Marketing– we staff account management and sales roles, complete marketing strategies, design and place advertising, and develop promotional materials.
Enhancing Critical Workforce Skills

Bluedrop’s experience and proven eLearning content development capabilities are foundational in supporting our customers’ upskilling & reskilling requirements, and in maximizing the power of the SkillsPass™ Integrated Skills Management Platform.

Whether for broad State/Province upskilling programs, or single use, rapid response training requirements for a specific industry requirement- we can deliver an online solution with proven effectiveness and verifiable training results.

EXPANSIVE

Bluedrop has developed and deployed eLearning training to support large and diverse upskilling and reskilling initiatives of governments and industries around the globe.

EXPERIENCED

Bluedrop has amassed a a vast library of proven and impactful eLearning courses. Specialization includes commercial truck driver training, workplace productivity, entrepreneurship and a host of regulatory inspired courses,

CONNECTED

The eLearning content solution combined with our SkillsPass ISM platform to help connect workers, employers, and related stakeholders. We also offer full execution support and program management including marketing, adoption, and customer support specialists that help drive successful uptake and results.

Our Solution – Multi-Stakeholder Benefits

Offers online training, certification, and credential management capabilities to support the transformation of broad-based upskilling/reskilling.

Is industry-agnostic, and is now securely deployed with governments, industry associations and employers around the world, with close to 3 Million users.

Enables the deployment of wide ranging course content options to support skill development including industry mandated, OH&S, and upskilling in those critical in-demand functions required in the new digital economy.

Provides partners with a digital, single line-of-sight into training results, credentials, and certifications at the industry through to the individual level.

Contact Us

Let’s keep this simple- just fire us an email, or give us a call if you have questions, or simply want to chat more about workforce skill development!
info@bluedrop.com
1.800.563.3638
18 Prescott Street, St John’s, Newfoundland, Canada